Cookie Policy

Effective Date: March 06, 2025

Last Updated: [April 6, 2026]

This Cookie Policy explains how viaim uses cookies and similar technologies on our website and online services.

This Cookie Policy should be read together with our Privacy Policy.

1. What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device when you visit a website. Cookies help websites recognize your device and store certain information about your preferences or past actions.

We may also use related technologies such as pixels, web beacons, tags, scripts, software development kits (SDKs), local storage, and similar tracking technologies. For convenience, we refer to all of these technologies as "cookies" in this Cookie Policy unless otherwise specified.

2. Why We Use Cookies

We may use cookies for the following purposes:

· to ensure the website functions properly;

· to remember your preferences;

· to maintain login sessions;

· to support shopping cart and checkout functionality;

· to understand website traffic and usage patterns;

· to improve performance and user experience;

· to measure marketing effectiveness;

· to support analytics and attribution; and

· to support advertising, remarketing, or personalization, where applicable.

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They may be used for functions such as page navigation, secure login, shopping cart operation, fraud prevention, load balancing, and user authentication.

3.2 Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced functionality, such as language preferences or saved settings.

3.3 Analytics and Performance Cookies

These cookies help us understand how visitors use our website, including which pages are visited, how users move through the site, and whether errors occur.

3.4 Advertising and Targeting Cookies

These cookies may be used by us or our partners to deliver more relevant advertising, limit how often you see an ad, measure campaign effectiveness, support remarketing, and associate website visits with advertising activity across services. Where required by law, these cookies will only be used with your consent.

4. Third-Party Cookies and Technologies

We may allow certain third parties to place cookies or similar technologies on our site for analytics, advertising, security, or functionality purposes.

Depending on our actual implementation, these third parties may include Google, Meta, TikTok, Microsoft, Shopify or other e-commerce infrastructure providers, customer support tools, analytics providers, and ad attribution providers.

5. Cookie List

Below is a sample format. viaim should replace this with the actual cookie inventory.

Cookie	Provider	Category	Purpose	Duration
Essential Cookies	Shopify	Required	Website basic functions: user sessions, shopping cart, login	30 min to 20 years
Analytical Cookies	Google Analytics / Microsoft Clarity / Hotjar / Lucky Orange	Analytics	Website usage statistics, user behavior analysis, page performance	1 min to 2 years
Marketing Cookies	Google Ads / Facebook / TikTok / Bing / Trackify X / Omnisend	Advertising	Ad targeting, conversion tracking, personalized marketing, email marketing	30 min to 13 months
Function Cookies	Judge.me / Seel	Function	Product reviews, checkout optimization, purchase	Session to 1 year

6. How to Manage Your Cookie Preferences

Depending on your location, you may be able to manage cookie preferences through our cookie banner or consent manager, your browser settings, your device settings, or opt-out tools provided by certain third parties.

You can usually configure your browser to block or delete cookies. However, disabling certain cookies may affect website functionality.

7. Global Privacy Control and Other Preference Signals

Where required by applicable law, we honor eligible browser-based opt-out preference signals, such as Global Privacy Control, with respect to the browser or device transmitting the signal.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. When we do, we will revise the "Last Updated" date above and post the updated version on this page.

9. Contact Us

· Privacy Email: dpo@viaim.ai

· Mailing Address: 8 Hysan Avenue, ROOM 1450 14/F, Causeway Bay, Hong Kong Island Hong Kong SAR