Terms & Conditions

Last Updated: December 9th, 2024

Welcome to HONG KONG FUTURE INTELLIGENT TECHNOLOGY CO., LIMITED. These Terms of Service govern your use of our website located at store.viaim.ai and the purchase of products from us. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, you must not use our website.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site following any changes constitutes your acceptance of the revised terms.

3. Use of the Website

· Eligibility: You must be at least 18 years old to use our website or have the permission of a parent or guardian. Our products and services are intended for users located in North America and may not be available in other areas.

· Account Registration: You may need to create an account to make a purchase. You agree to provide accurate information during registration and to keep it updated.

4. Privacy Notice & Cookies

· Privacy Notice: We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

· Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You may manage or disable cookies through your browser settings; however, this may affect certain functionalities of our website.

5. Products and Pricing

· Product Descriptions: We strive for accuracy in product descriptions and pricing. However, we do not guarantee that all information is error-free. In the event of a pricing error, we reserve the right to cancel your order and provide a full refund.

· Pricing Changes: Prices for our products are subject to change without notice.

6. Orders and Payments

· Order Acceptance: All orders placed on our website are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability and suspected fraud.

· Payment: You agree to provide valid payment information. By submitting your payment information, you authorize us to charge the total amount of your order, including taxes and shipping fees.

7. Shipping and Delivery

Please refer to our Shipping Policy for details on shipping and delivery. We are not liable for delays caused by circumstances beyond our control.

8. Returns and Refunds

Our Return Policy governs the return of products purchased from our website. Please review this policy for specific instructions on returns and refunds.

9. Third-Party Software Licensing

Some features of our products, including translation and transcription functions, may require third-party software or applications. Your use of these third-party services is subject to their respective terms and conditions, which may differ from ours. HONG KONG FUTURE INTELLIGENT TECHNOLOGY CO., LIMITED is not responsible for any issues arising from third-party software, including compatibility or security concerns. You are responsible for any necessary software updates, installations, and adherence to third-party terms.

10. Recording and Transcription Data

If you use our products' recording or transcription features, certain data, including voice recordings, may be collected, processed, and stored to enable these functionalities:

· Data Usage and Storage: Voice recordings and transcription data are processed for product functionality. Please review our Privacy Policy for details on data encryption, storage location, and retention period.

· User Consent: By using the recording and transcription features, you consent to the collection and processing of your voice data for these purposes. You may request to delete your data by contacting us at service@viaim.ai.

11. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of HONG KONG FUTURE INTELLIGENT TECHNOLOGY CO., LIMITED or our licensors and is protected by copyright and trademark laws. You may not use any content from our website without our express written permission.

12. User Responsibilities

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to disrupt or interfere with the security, integrity, or performance of the website.

13. Disclaimer of Warranties

Our website and all products sold are provided "as is" and "as available" without warranties of any kind. We do not guarantee that the website will be uninterrupted, secure, or error-free.

14. Limitation of Liability

To the fullest extent permitted by law, HONG KONG FUTURE INTELLIGENT TECHNOLOGY CO., LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or any products purchased from it.

15. Governing Law

These Terms of Service are governed by the laws of Hong Kong without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the courts located in 8 Hysan Avenue, ROOM 1450 14/F, Causeway Bay, Hong Kong Island Hong Kong SAR.

16. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at service@viaim.ai.