Privacy Policy

Last Updated: December 9th, 2024

HONG KONG FUTURE INTELLIGENT TECHNOLOGY CO., LIMITED * ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, located at store.viaim.ai. This Privacy Policy outlines the types of information we collect, how we use and protect this information, and your choices regarding your data.

By using our website or purchasing our products, you agree to the practices outlined in this Privacy Policy. If you do not agree to this policy, please discontinue using our website.

1. Information We Collect

We may collect various types of information from you in the course of operating our website and providing our products.

1.1. Personal Information

Personal information may include:

· Contact Information: Such as your name, email address, phone number, and shipping address.
· Payment Information: Such as credit or debit card details used for purchases.
· Account Information: If you create an account, we may collect your username, password, and other account-related details.

1.2. Non-Personal Information

We may also collect non-personal information such as:

· Device Information: Including your device’s IP address, browser type, operating system, and settings.
· Usage Information: Information about how you interact with our website, such as pages visited and links clicked.

1.3. Information from Third-Party Sources

We may receive information about you from third-party sources, such as advertising partners or social media platforms, which we may use to enhance your experience with us.

2. How We Use Your Information

We use your information to:

· Process and fulfill orders, and provide customer service.
· Improve our website, products, and services based on user feedback and usage data.
· Communicate with you regarding updates, promotions, or customer support inquiries.
· Analyze website performance and usage trends to enhance our marketing efforts.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

· Service Providers: We work with third-party service providers to facilitate services such as payment processing, shipping, and customer support.
· Legal Requirements: We may disclose information if required by law, regulation, or legal process, such as a court order or subpoena.
· Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the successor entity.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and personalize our website content. Cookies may collect information about your preferences, browsing behavior, and device.

4.1. Types of Cookies We Use

· Essential Cookies: Necessary for the website to function and cannot be disabled.
· Analytics Cookies: To track usage and improve site performance.
· Advertising Cookies: To provide personalized ads based on your interests.

You can adjust your browser settings to reject cookies; however, this may limit your use of certain features on our website.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. Despite our best efforts, no data transmission over the internet can be guaranteed to be 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

· Access: You may request a copy of the personal information we hold about you.
· Correction: You can ask us to correct any inaccurate or incomplete information.
· Deletion: You may request that we delete your personal information, subject to certain legal requirements.

To exercise these rights, please contact us at service@viaim.ai.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to remove this data.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page, with the "Last Updated" date updated accordingly. We encourage you to review this Privacy Policy regularly for the latest information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

· Email: service@viaim.ai
· Mailing Address: HONG KONG FUTURE INTELLIGENT TECHNOLOGY CO., LIMITED, 8 Hysan Avenue, ROOM 1450 14/F, Causeway Bay, Hong Kong Island Hong Kong SAR

Note: Please review this policy with legal counsel to ensure compliance with relevant laws and adjust it based on your company’s specific data practices.